FAQ

Frequently Asked Questions

How long does the hair last?

With proper care, our raw hair can last 2–3 years or longer.

Can the hair be dyed or bleached?

Yes, all of our hair is 100% raw hair and can be dyed, bleached, and styled.

How many bundles do I need?

• 14”–18” → 2–3 bundles
• 20”–24” → 3 bundles
• 26”–30” → 4 bundles recommended

How long is shipping?

Processing takes 1–3 business days. Shipping takes 3–5 business days.

Do you offer refunds?

All sales are final. We only offer exchanges for unused hair in original packaging.

How do I contact you?

You can contact us at: truuhaircollection@gmail.com

Response time: 24–48 hours.