Shipping policy

Shipping Policy – Truu Hair Collection

All orders are processed within 1–3 business days.

After processing, shipping takes approximately 3–5 business days. Total delivery time is estimated to be 4–8 business days.

Once your order has shipped, you will receive a tracking number via email.

We are not responsible for lost, stolen, or delayed packages once they have been shipped. Please contact the shipping carrier (USPS/UPS) for any delivery issues.

Please make sure your shipping address is correct at checkout. We are not responsible for orders shipped to the wrong address provided by the customer.